Use cases
If your work moves through stages
The idea is the same everywhere: write the stages down, say what each one needs, and the work cannot move on until it has it. What changes is the stages and what counts as done. Here is what that looks like in eighteen different trades.
Builders
The build can't move on until the paperwork is actually there
Manufacturers
When a work order has outgrown the task board
Repair shops
Nothing leaves the bench unbilled
Multi-site operations
Every site submits. Head office sees the lot
Claims and warranty
The claim doesn't advance until the evidence is attached
Onboarding
Stop onboarding with a document nobody opens
Field service
The technician sees the step, not the manual
Maintenance requests
Every request reported, booked and signed off
Safety inspections
The inspection can't be signed off until the hazard is fixed
Customer support
No ticket closes without a fix written down
Property management
No tradie booked until the owner has said yes
Events
The event can't move on until the venue is confirmed
Music and tuition schools
No lessons until the consent form is in
Home care
No services start until the assessment is recorded
Cleaning businesses
The clean isn't done until the photos say so
Landscaping and gardening
Extra work gets quoted before it gets dug
Pest control
No report goes out until the treatment is recorded
IT support and MSPs
Every client's tickets, and every fix written down
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