Sending email from your own domain

Configure the address your organisation's emails are sent from. By default, emails are sent from noreply@streamsapp.app so they work out of the box with no setup. To send from your own domain (e.g. hello@yourcompany.com), add it here and verify ownership by adding the DNS records to your domain's DNS provider.

Sending from the default address

1
By default, every organisation sends from noreply@streamsapp.app. The sender name is set to your organisation's name so recipients see "Your Organisation <noreply@streamsapp.app>".
2
If you've entered a custom from address but it isn't verified yet, replies go to that address via Reply-To so customer responses still reach you.
3
Emails sent from a record also carry a reply address that files the customer's reply onto that record. It is added for you, whichever sending address you use, and it does not replace your own: a reply reaches the record and your inbox.
4
No setup is required to start sending - this works immediately for new organisations.

Adding a custom from domain

1
Enter the email address you want emails to come from (e.g. hello@neighboursaid.org).
2
Optionally enter a display name (e.g. "Neighbours Aid").
3
Click "Add domain". Streams registers the domain with Resend and shows the DNS records to add.

Adding DNS records

1
Copy each record from the table (click the value to copy).
2
Sign in to your DNS provider (Cloudflare, GoDaddy, Namecheap, etc.).
3
Add each record exactly as shown: Type, Name/Host, Value, TTL, and Priority (for MX records).
4
Save the records. DNS propagation usually takes a few minutes but can take up to an hour.

Verifying the domain

1
After adding the DNS records, click "Check verification".
2
The status updates to Verified once Resend confirms all records.
3
Once verified, emails are sent from your custom domain automatically.

Removing a domain

1
Click "Remove" to deregister the domain.
2
Emails revert to sending from noreply@streamsapp.app.
3
The DNS records can be left in place or removed - they have no effect once the domain is deregistered.

What people ask about this

Why are my emails failing with "domain is not verified"?
How do I send emails from my own domain?
What DNS records do I need to add?
Can I send from my domain without verifying it?
How long does domain verification take?

Inside the app there is an assistant that answers these from your own written process, not just from ours.

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